Zulma Zabala, JD, MPA

Zulma Zabala is a graduate from the Cleveland Marshall College of Law’s dual degree program of Juris Doctor of Law and Master of Public Administration. She currently serves as Chief Executive Officer for East End Neighborhood House, a notable multi-service social services agency that has been servicing the Cleveland community and its neighbors for the past 102 years. In this role, Zabala oversees and supervises all agency programs composed of 45 staff members, 93 volunteers and a 3 million dollar budget. Recently, she was named the Chair for the Council of Neighborhood leaders position for the Family to Family Council, a collaborative of 14 neighborhood agencies that service over 15,000 families in Cleveland focusing on families at risk or involved with the foster care system.

Prior to her work at East End Neighborhood House, she was the Coordinator of The Hispanic Convention 2004 for the Hispanic Roundtable Inc.—a nonprofit organization aimed at organizing Cleveland Hispanics/Latinos around common issues of interest. Her leadership in this role was instrumental in attracting 1200 Hispanics/Latinos and organizing 100 volunteers who drafted community social resolutions that set the community’s agenda until the following Cleveland Hispanic Convention held in 2007.

As a speaker she has motivated and inspired audiences around issues relevant to youth and personal development, diversity awareness, cultural affirmation, collaboration development and other advocacy matters. She has also been a presenter for various conferences in and outside of Ohio.  Her training in diversity and collaboration development not only encourages respect for others culture but most importantly challenges audience to confront perceptions we all have of one another in order to define “thoughtful” motivation to collaborate with others.

An avid volunteer, Zabala has served as a Volunteer Magistrate Judge for the East Cleveland Juvenile Diversion Program.  As well, she has served on several community boards as a trustee; and currently serves for the Starting Point Board, an advocacy agency of Child Care issues. For the past decade, she and her husband have established and led The Community Collective Passages, LLC—a nonprofit consulting organization that focuses on Rites of Passages training for youth and the adults who propose to mentor them.

In 2005, Zabala became a German Marshall Fund of the United States Fellow. One out of 55 nationwide candidates, she served as an Ambassador for Cleveland, to share best practices with other NGO leadership in a month long transatlantic fellowship of Europe including: Belgium, Germany, Spain, Serbia and Slovakia.

Locally, Kaleidoscope, a community magazine that highlights the spectrum of African American and Latino American achievements and celebrates Greater Cleveland’s diversity, named her one of the top 40 Latinos as Leaders in Cleveland in their piece on 40s to watch.

Artistically, Zulma Zabala enjoys writing about issues related to her passion for community advocacy and has successfully been published in local nonprofit newsletters and a public administration journal.

Zulma Zabala executive director east end neighborhood hours

CEO’s Suggested Reading Material:

From Community to Chaos—MLK

Democratizing Cleveland—Randy Cunningham

Careless Society—John McKnight

Abundant Community—John McKnight

Salvation—Bell Hooks

The Measure of Our Success: A Letter to Children and Yours—Marion Wright Elderman

Atunyese Herron
Chief of Operations

Atunyese Herron, B.A., MBA, is a graduate of Ursuline College. Other education institutions in her background includes Tuskegee University and Cleveland’s own Cuyahoga Community College. She is an ambitious executive with 15 years of experience in management, strategic planning, analysis, asset protection and technology.

She is passionate about creating entrepreneurial business ventures that can help sustain nonprofit social goals. Atunyese is looking forward to continue in her dedication to serving communities and is excited about immersing into East End Neighborhood House’s Culture of Ubuntu and cultural competency practices for service delivery. She is happy to come on board and help the team reach the goals of the organization’s Collective Impact Plan.

Atunyese east end neighborhood house

Denise Draper

Foster Grandparent Program


Marketi Robinson

Childcare Administrator

Kimberly Robinson

Human Resource Director


Rachel Redcross

Family to Family System of Care Program Manager

Richard Haynesworth

Senior Services Program Manager


James Jones

Director of Community Engagement and Outcomes
James Jones East End Neighborhood House

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